Managed Cloud
Infrastructure
Built for Growth.
Eleopard handles your server setup, DevOps configuration, cloud deployments, and ongoing infrastructure management — so you can focus on building your product, not your stack.
How it works: Submit your request → We review your requirements → Setup plan confirmed → Infrastructure deployed within agreed timeline → Credentials delivered → Ongoing support begins.
Built for Growing Businesses
We specialize in serving teams that need reliable infrastructure without the overhead of a full in-house IT department.
Startups
Fast deployment and lean infrastructure to move quickly without complexity.
Agencies
White-label-friendly infrastructure support for client projects and internal tools.
E-Commerce
Reliable, scalable hosting for online stores with uptime and performance in mind.
SaaS Projects
Cloud environments configured for SaaS applications, APIs, and web platforms.
SMEs
Managed infrastructure for growing businesses that need professional-grade IT.
Managed IT Services
Practical, hands-on infrastructure and DevOps services — delivered remotely and tailored to your project's needs.
Cloud Environment Setup
We configure and provision your cloud server or VPS on your preferred provider (AWS, DigitalOcean, Hetzner, Vultr, or similar). Includes initial hardening and basic monitoring.
DevOps & Deployment Setup
CI/CD pipeline configuration, Docker or Kubernetes setup, environment management, and automated deployment workflows for your development team.
Server Security & Hardening
Firewall configuration, SSH key management, fail2ban, SSL certificate setup, and basic intrusion prevention to secure your infrastructure from day one.
Monitoring & Alerting
Infrastructure monitoring setup with Uptime Robot, Grafana, or similar tools. Receive alerts for downtime, resource spikes, or disk warnings via email or Slack.
Backup Configuration
Automated daily or weekly backup schedules with off-server storage. Includes a documented restore procedure so your team can act quickly if needed.
Ongoing Managed Support
Monthly or quarterly managed infrastructure support. Includes maintenance windows, software updates, performance checks, and email-based technical assistance.
What Happens After You Order
Every service follows a structured onboarding process. Here is exactly what to expect from request to delivery.
Request Received
Your setup request or order is reviewed by our team within 1 business day. We confirm the scope and timeline by email.
Requirements Confirmed
We send a short intake questionnaire covering access credentials, provider preferences, project specs, and any custom requirements.
Setup & Configuration
Our team configures your environment based on the agreed spec. One-time setups typically complete within 3–5 business days of receiving all required information.
Credentials & Handover
We deliver your credentials, configuration files, and a written summary of what was set up. Full documentation is included.
Ongoing Support Begins
For managed plans, monthly support and maintenance begin immediately after delivery. Support is provided via email within business hours.
Why Clients Choose Us
We are a focused managed infrastructure team — not a reseller panel or an automated service. Real engineers handle every engagement.
Clear Scope, No Surprises
Every engagement starts with a written scope. You know exactly what will be delivered, when, and at what cost — before any work begins.
Responsive Communication
All projects are managed via email with documented updates. We respond to support queries within 1 business day on managed plans.
Secure & Transparent Billing
Payments are processed through Stripe with full receipts. Invoices are available on request. Billing is in Canadian Dollars (CAD).
Remote Services, Global Clients
We deliver all services remotely. We work with clients across North America, Europe, and beyond. No geographic restrictions on service delivery.
Remote Infrastructure Delivery
All services are delivered remotely. We work with your chosen cloud provider and configure environments to your exact specifications — wherever your servers are located.
Transparent Service Plans
Choose the level of infrastructure support that fits your business. All plans include a written scope, documentation, and email support.
- Initial consultation & requirements intake
- Single server or VPS provisioning setup
- Basic firewall & SSH hardening
- SSL certificate configuration
- Uptime monitoring setup (1 service)
- Automated backup configuration
- Written handover documentation
- Email support for 14 days post-delivery
- Everything in Starter Setup
- Up to 2 managed server environments
- Monthly maintenance & software updates
- Performance monitoring & alerting
- CI/CD pipeline configuration
- Deployment support (up to 4 deploys/month)
- Security patch management
- Monthly status report via email
- Priority email support (next business day)
- Everything in Growth Plan
- Up to 5 managed server environments
- Full DevOps stack management
- Database performance & backup oversight
- Incident response support
- Unlimited deployment assistance
- Quarterly infrastructure audit & report
- Dedicated account manager (email)
- SLA: same-day response on critical issues
A Real Managed Infrastructure Team
Eleopard LLC is a managed IT and cloud infrastructure services company registered in Wyoming, USA. We provide hands-on setup, deployment, DevOps configuration, and ongoing infrastructure management for startups, agencies, and growing businesses.
We are not a platform, reseller panel, or automated service. Every setup is handled by our engineering team, scoped to your specific requirements, documented, and delivered with full handover notes.
Our services are delivered remotely worldwide. We primarily work with businesses in North America and Europe, billing in Canadian Dollars with invoices available on request.
Common Questions
Everything you need to know before getting started.
Our team reviews your request within 1 business day and responds by email to confirm the scope, timeline, and any additional information needed. No work begins until you have confirmed the plan in writing.
Standard setups are completed within 3–5 business days once we have received all required information (access credentials, provider details, spec). More complex or custom environments may take longer — we will confirm the timeline upfront.
After your order, we send a short intake form requesting: your preferred cloud provider, server access credentials (or we guide you through creating them), your deployment stack (language, framework, database), and any specific requirements or constraints.
Yes. The Growth and Advanced plans include ongoing monthly managed support covering maintenance, updates, monitoring, and deployment assistance. Email support responses are provided within 1 business day on Growth plans and same-day on critical issues for Advanced plans.
The Starter plan is a one-time setup fee. The Growth plan is billed monthly. The Advanced Operations plan is billed annually (or monthly at a slightly higher rate). All billing is in Canadian Dollars (CAD) and processed securely via Stripe.
You may request a full refund within 7 days of payment if setup has not yet commenced. Once work has begun or deliverables have been sent, setup fees are non-refundable. For recurring plans, refunds on the most recent billing cycle may be requested if services were not delivered as agreed. See our full Refund Policy for details.
Yes. Use the contact form and describe your requirements. We provide custom scoped quotes for complex environments, multi-server setups, high-traffic platforms, and enterprise infrastructure engagements.
Yes. All services are delivered remotely and we work with clients worldwide. We support businesses in North America, Europe, and beyond. Billing is in CAD via Stripe, which accepts major international payment methods.
Request a Setup
Tell us about your project and we will review your request within 1 business day. No commitment required — we will confirm scope and pricing before any work begins.
By submitting this form you agree to our Terms & Conditions and Privacy Policy. Form submissions are reviewed by our team within 1 business day. No payment is collected via this form — billing is handled through Stripe after scope confirmation.
Privacy Policy
Eleopard LLC ("we", "us") is committed to protecting the personal information of our clients. This Privacy Policy explains how we collect, use, and safeguard your data when you visit eleopard.cc or use our services.
1. Information We Collect
We collect information you provide directly: name, email address, company name, and project details when you use our contact or onboarding forms. We also collect standard server logs including IP addresses and browser type for security and operational purposes.
2. How We Use Your Information
- To communicate about your service request and deliver agreed services
- To process payments securely via Stripe
- To issue invoices and billing records
- To respond to support requests
- To improve our website and service offerings
3. Data Sharing
We do not sell your personal data to third parties. We share data only with Stripe (payment processing) and may use standard business tools (email, project management) that process data under their own compliant privacy policies.
4. Data Retention
We retain client records for as long as necessary to deliver services and meet legal obligations. You may request deletion of your personal data by emailing support@eleopard.cc.
5. Security
We use SSL/TLS encryption on all data transmissions. Payment data is never stored on our servers — it is handled entirely by Stripe.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. Contact us at support@eleopard.cc or 30 N Gould St Ste N, Sheridan, WY 82801, USA.
Cookies Policy
This policy explains how Eleopard LLC uses cookies and similar technologies on eleopard.cc.
What Are Cookies
Cookies are small text files placed on your device to help the website function correctly and to collect basic analytics data.
Types We Use
- Essential cookies: Required for the website to function (session handling, form submissions).
- Analytics cookies: Used to understand how visitors interact with the site (page views, session duration). No personally identifiable data is collected.
Managing Cookies
You can disable cookies in your browser settings. Disabling essential cookies may affect form functionality on this site.
Contact
Cookie questions: support@eleopard.cc
Terms & Conditions
These Terms govern your purchase and use of services provided by Eleopard LLC ("Company"). By purchasing or requesting services, you agree to these Terms in full.
1. Services
Eleopard LLC provides managed cloud infrastructure setup, DevOps configuration, server security, monitoring, and related IT services delivered remotely. The scope of each engagement is confirmed in writing before work begins.
2. Payment & Billing
All prices are in Canadian Dollars (CAD) unless otherwise stated. Payments are processed securely via Stripe. Setup fees are charged upfront. Monthly services are billed on a recurring monthly cycle. Annual plans are billed once per year. Invoices are available on request.
3. Service Delivery
Services are delivered remotely. Standard setup times are 3–5 business days after receipt of all required client information. Delays caused by incomplete or late client-provided information will extend the delivery timeline accordingly. See our Fulfillment Policy for full details.
4. Client Responsibilities
- Provide accurate and complete information required for setup
- Ensure you have authority to authorize infrastructure changes
- Maintain secure access to credentials delivered by our team
5. Refunds
See our Refund Policy. Setup fees are non-refundable once delivery has commenced. Recurring plan fees may be refunded within 7 days of charge if services were not delivered as agreed.
6. Acceptable Use
Services may not be used for illegal activity, spamming, malware distribution, or any activity that violates applicable laws. Violations may result in immediate service termination without refund.
7. Limitation of Liability
Eleopard LLC's liability is limited to the amount paid in the 3 months preceding any claim. We are not liable for indirect, consequential, or incidental damages arising from use of our services.
8. Cancellation
Monthly plans require 30 days written notice to cancel. Annual plans may be cancelled with 30 days notice after the first 3 months. Notice must be sent to support@eleopard.cc.
9. Governing Law
These Terms are governed by the laws of the State of Wyoming, USA. Any disputes shall be resolved in Sheridan County, Wyoming.
10. Contact
Eleopard LLC — 30 N Gould St Ste N, Sheridan, WY 82801, USA. Email: support@eleopard.cc.
Refund Policy
Eleopard LLC aims to deliver high-quality managed infrastructure services. This policy explains when refunds are available and how to request them.
One-Time Setup Fees
A full refund may be requested within 7 days of payment if setup work has not yet commenced. Once our team has begun the intake process, configuration, or delivery of any deliverable, setup fees are non-refundable.
Monthly Managed Plans
If a recurring billing charge is disputed within 7 days of the charge date, and the relevant service deliverables for that period were not provided as agreed, a full or partial refund will be considered. Refunds are not available for periods where services were delivered as agreed.
Annual Plans
Annual plan payments may be partially refunded on a pro-rata basis for unused months, provided cancellation is requested in writing within 30 days of the billing date and no more than 3 months of the annual term have elapsed.
Non-Refundable Situations
- Setup work has commenced or deliverables have been sent
- Service was delivered as agreed and no fault was demonstrated
- Cancellation request is made after the applicable refund window
- Account was suspended due to Terms of Service violations
How to Request a Refund
Email support@eleopard.cc with your name, email address, payment date, and the reason for your refund request. We will review and respond within 5 business days. Approved refunds are processed through Stripe and typically appear within 5–10 business days.
Fulfillment & Service Delivery Policy
This policy describes how Eleopard LLC delivers services and what clients can expect after placing an order or submitting a request.
How Services Are Delivered
All services are delivered remotely via email and digital communication. No physical products are shipped. After payment or inquiry confirmation, our team contacts you by email within 1 business day to begin the onboarding process.
Onboarding Intake
We send a structured intake form requesting the technical information needed to begin work. This typically includes: cloud provider credentials or access, deployment stack details, environment requirements, and any specific constraints or preferences.
Delivery Timeline
- Standard setup: 3–5 business days after receipt of completed intake form
- Complex or custom setups: Timeline agreed in writing before work begins
- Delays from missing information: If required client information is not provided, the delivery timeline will be extended accordingly. We will notify you by email.
What You Receive
- Configured server/cloud environment per agreed scope
- Written handover documentation
- Access credentials and configuration files (where applicable)
- Setup summary email confirming what was done
Ongoing Services
For monthly or annual managed plans, services are delivered on a rolling basis. Monthly deliverables include maintenance, monitoring oversight, and email-based support. A monthly status summary is provided on Growth and Advanced plans.
Cancellation & Renewal
Monthly plans renew automatically unless cancelled with 30 days written notice to support@eleopard.cc. Annual plans renew at the end of the annual term unless cancelled in writing at least 30 days before renewal.
Acceptable Use Policy
By using Eleopard LLC services you agree to use them only for lawful purposes and in a manner consistent with this Acceptable Use Policy.
Prohibited Uses
- Any illegal activity under applicable local, national, or international law
- Sending unsolicited bulk email (spam) or operating spam infrastructure
- Hosting or distributing malware, spyware, or exploit toolkits
- Conducting denial-of-service (DDoS) attacks or network abuse
- Unauthorized access to systems, networks, or accounts
- Distribution of copyrighted material without proper authorization
- Any activity intended to harass, harm, or defraud others
Enforcement
Violations may result in immediate suspension or termination of services without notice or refund. We reserve the right to report illegal activity to the relevant authorities.
Reporting Abuse
To report abuse: support@eleopard.cc